Fit-to-standard and target processes
In workshops we compare your processes with SAP Best Practices and decide per process: adopt the standard, adapt the process or extend on SAP BAIP. The result is a documented scope, not an open backlog.
SAP Gold Partner · Zug & Zurich
SAP Partner and SAP Consulting in Switzerland
Spadoom is an SAP Gold Partner headquartered in Zug with a second office in Zurich. One team advises on and implements SAP S/4HANA Public Cloud, Sales and Service Cloud V2, Commerce and integration on SAP BAIP.
- Founded
- 2018
- SAP Gold Partner since
- 2023
- Employees
- 40
- Active SAP certifications
- 20+
- Swiss offices
- Zug, Zurich
- Languages
- DE, FR, IT, EN
SAP consulting in Switzerland: who Spadoom is
Spadoom AG is a Swiss SAP Gold Partner for Cloud ERP and Customer Experience. Founded in 2018, an SAP Gold Partner since 2023, with 40 employees today. Our headquarters are in Zug and our second Swiss office in Zurich, with further offices in Cornate d’Adda near Monza and in Tallinn. We serve customers in Switzerland, Germany, Austria and Italy.
Our own teams implement SAP S/4HANA Public Cloud as the ERP core, SAP Sales Cloud V2 and Service Cloud V2 for sales and service, SAP Commerce Cloud for B2B and B2C shops, and integration on SAP BAIP, the SAP Business AI Platform (formerly SAP BTP). We do not hand the interface between ERP and customer systems to a second partner.
Spadoom started with Commerce; the CX practice grew from there, and then the ERP core. Since September 2026 we are also an SAP PartnerEdge Build partner and develop our own extensions on SAP BAIP, starting with Engage CTI for the Sales and Service Cloud V2 Agent Desktop. Dario Pedol, founder and CEO, is spokesperson of the DSAG Customer Experience working group Switzerland. We have submitted 29 influence requests to SAP product management: 3 delivered, 4 planned for a release, 7 in progress.
This page is for companies looking for an SAP partner in Switzerland for ERP and customer processes together. If you only need the CX side, our page on SAP CX consulting in Switzerland covers it in depth. Editions, scope and licensing of the ERP are on the product page for SAP S/4HANA Public Cloud.
Cloud ERP consulting: SAP S/4HANA Public Cloud
SAP Cloud ERP, technically SAP S/4HANA Cloud Public Edition, is SAP’s ERP as software as a service: finance, procurement, sales, supply chain and operations with processes based on SAP Best Practices. SAP runs the software and ships the releases. The consulting work is to map your processes onto that standard without bending the core.
Our S/4HANA team does this with its own people. Radim Trávníček, S/4HANA Solution Architect, has worked on eleven SAP S/4HANA Public Cloud projects and owns architecture and fit-to-standard decisions. Marek Budik brings eight cloud projects in finance and controlling, Vladimira Lenská covers procurement, warehousing and transport, and Sofiene Karaja combines S/4HANA knowledge with ABAP development. Most of the team that delivered SkyCell’s five-month Public Cloud rollout at Actum Digital Schweiz now works at Spadoom: we took over assets and most of the workforce of Actum Digital Schweiz.
Configuration and data migration
We configure the agreed processes and migrate master data and open items. The Public Edition does not support a system conversion from ECC: it is a new implementation, and the readiness check includes an archive concept for historical data.
Clean core and extensions
We build extensions with released key-user and developer extensibility or side by side on SAP BAIP, so SAP’s releases do not get stuck on custom code.
Integration with sales, service and commerce
With SAP Integration Suite we connect the ERP to Sales and Service Cloud V2, Commerce Cloud and third-party systems. At intelligentfood we connected Sales Cloud V2 to S/4HANA Public Cloud and worked on parts of MM and SD in the Cloud ERP.
Still on SAP ECC? Mainstream maintenance for ECC (EHP 6 to 8) ends on 31 December 2027, optional extended maintenance runs to the end of 2030 (what happens when). The five-day S/4HANA readiness check shows whether a greenfield start on the Public Cloud fits, and our transformation page describes how we move ERP and CX in stages. If you are weighing cloud ERP in Switzerland against other systems, see our comparisons with Business Central, Abacus and NetSuite. Editions, licensing and scope are explained on the product page SAP S/4HANA Public Cloud.
SAP CX consulting: sales, service, commerce and marketing
On the customer side we implement SAP Sales Cloud V2, Service Cloud V2, Commerce Cloud, SAP Engagement Cloud, SAP CPQ and SAP Field Service Management. Across our V2 projects the median from kickoff to go-live is 14 weeks. We run Sales and Service Cloud V2 ourselves for our own pipeline, so we know the quarterly releases from our own daily use.
Andreas Granzer, Principal SAP Consultant, works hands-on with Sales Cloud V2. Markus Wittmann leads CX projects as Senior SAP Project Manager, and Cyrill Pedol leads SAP Commerce. The CX building blocks in detail, with references by industry, are on our page on SAP CX consulting in Switzerland.
Why one team for ERP and CX
CX projects rarely fail inside the CRM. They fail where the CRM meets the ERP: the quote that never becomes a postable order, the price the quote cannot resolve from the ERP, the service case with no material or warranty behind it, the customer master maintained twice.
When two partners work the two sides, nobody owns that seam. Spadoom is the only Swiss-headquartered SAP Gold Partner that delivers the ERP core and the complete CX stack with one team. Integration on SAP BAIP is owned by Michael Suter, Senior SAP BAIP Architect, and Hakan Canbaz, SAP Technology Lead S/4HANA. For configurable products, our post on AVC quoting with Sales Cloud V2 and S/4HANA shows what this looks like.
Start at a fixed price
Every project starts with a package with fixed scope and price. After it you get a cost range for the implementation, before you decide.
S/4HANA Public Cloud readiness
From CHF 12'000
5 days
ECC customers who lean towards a greenfield start on SAP S/4HANA Public Cloud.
Credited against the transformation when commissioned.
Details →ECC exit plan
Fixed price, quoted within 2 business days
2 to 3 weeks
Companies on SAP ECC 6.0 that must decide before mainstream maintenance ends on 31.12.2027.
Details →SAP CX Health Check
From CHF 12'000
5 days
Companies running SAP CX that want an independent view of what works, what does not and what to fix first.
Details →V2 migration readiness
From CHF 7'500
3 days
SAP Sales or Service Cloud V1 customers preparing the move to Version 2.
Credited against the V2 implementation when commissioned.
Details →SAP CX architecture workshop
From CHF 6'000
2 days
IT and business leads who need a shared SAP CX target architecture before they commit budget.
Details →All packages with their scope: fixed-price packages. For SMEs there is also CRM in 10 Days, a pre-configured Sales Cloud V2 core with fixed scope.
Who you work with
Names instead of an org chart. These people stand behind ERP, CX, integration and project leadership; each profile shows experience and contributions.
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Dario Pedol Founder & CEO, SAP CX Architect -
Pascal Strnad SAP S/4HANA Public Cloud Specialist Seller -
Hansulrich P. Lienhard Chief Operating Officer & Program Manager -
Radim Trávníček S/4HANA Solution Architect -
Marek Budik SAP Consultant, Finance & Controlling -
Vladimira Lenská SAP Consultant, Procurement & Logistics -
Sofiene Karaja S/4HANA Specialist · ABAP Developer -
Andreas Granzer Principal SAP Consultant -
Markus Wittmann Senior SAP Project Manager & Senior SAP CX Consultant -
Cyrill Pedol SAP Commerce Lead -
Michael Suter Senior SAP BAIP Architect -
Hakan Canbaz SAP Technology Lead S/4HANA
The whole team: team · certifications
Success stories from our projects
Published projects, each with the scope we delivered.
Beverages and consumer goods
intelligentfood
The Sales and Service Cloud V2 platform live in three months, connected to S/4HANA Public Cloud. Separately, work on parts of MM and SD in the Cloud ERP and mobile apps on SAP BAIP for the field team.
Read the story →Wholesale and distribution · Switzerland
OPO Oeschger
A stalled Sales and Service Cloud V2 project, restarted and live in three months, connected to S/4HANA, Datasphere and Commerce Cloud, with four AI use cases in daily operation.
Read the story →Building technology and wholesale
Meier Tobler
A central SAP Integration Suite as the hub for data flowing between the core systems, the basis for replacing the old PI/PO systems.
Read the story →Packaging manufacturing · Matzingen, Thurgau
Nussbaum Matzingen
From zero to a 360-degree customer view in five months: Sales Cloud V2 in production, with CTI and an AI lead service.
Read the story →Manufacturing · B2B and B2C commerce
Franke
Commerce platform launched in 90 days, recognised with an SAP Quality Award, with far fewer manual orders.
Read the story →Industrial manufacturing
BDTronic
SAP CPQ for complex dispensing and bonding systems: 70% shorter quote turnaround.
Read the story →All projects: success stories
How we work
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1. Product choice and a fixed-price assessment
Pascal Strnad, more than twelve years at SAP, clarifies with you which SAP product fits and how licensing works. Then comes an assessment at a fixed price: findings, target picture and cost range, before you commit to the implementation.
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2. Target architecture across ERP and CX
We decide which system owns customers, prices, orders and cases, and which interfaces carry them. ERP and CRM do not have to be replaced at the same time; the order follows your business.
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3. Delivery in stages with SAP Activate
We deliver in stages, with named responsibilities and a transparent project budget. Hansulrich P. Lienhard, COO and programme manager, leads programmes across ERP and CX. Standard first, extensions only where your process really differs. More in our methodology.
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4. Go-live and after
The consultants who built your system remain your contacts. David Blumenstock looks after existing customers and explains what each SAP release changes for your landscape.
Why an SAP Gold Partner, and what the badge does not tell you
SAP PartnerEdge has four levels: Basic, Silver, Gold and Platinum. Partners move up through value points that SAP awards for contracted cloud business, projects taken live and recognised competencies. Gold is therefore a solid shortlisting signal: the company has built a measurable SAP business.
It says little about the people on your project. So every check includes the named team: references with exactly your product and current certifications, which SAP issues as verifiable digital badges. Spadoom has been an SAP Gold Partner since 2023, is listed in the SAP Partner Finder, and our team holds more than 20 active certifications for Cloud ERP, CX and integration. What the level means in detail is explained in What is an SAP Gold Partner?
How to choose an SAP partner in Switzerland
Six checks we apply to ourselves as well. Ask every firm about them, including us.
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1. References for your product and edition
S/4HANA Public Cloud is a different project from an ECC upgrade, Sales Cloud V2 a different one from C4C. Ask for live projects with exactly your product and a contact you can call.
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2. The named team
Who works on your project from kickoff, and have exactly these people done it before? Ask for names, roles and certifications, not only a company profile.
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3. Who owns the seam between ERP and CRM
Ask who delivers the integration between ERP and customer systems and who is responsible when a quote does not become an order. If the answer is “another partner”, you know the risk.
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4. An assessment with a fixed price and a result
A good start has scope, price and result agreed upfront: findings, target picture, cost range. Time and material without an agreed result shifts the risk to you.
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5. Languages and proximity
Swiss projects need workshops on site and material in your staff’s languages. Ask who trains and documents in French or Italian.
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6. Partner level in the SAP Partner Finder
Check the level and listed solutions directly with SAP. The level is for shortlisting; the decision rests on the five points above.
A detailed checklist is in our post on choosing an SAP Gold Partner in Switzerland. For a comparison of firms covering ERP and CRM together, see our guide to the best SAP partners for Cloud ERP and CRM in Switzerland; for the ERP alone, the comparison of S/4HANA Public Cloud partners.
Offices and languages
Spadoom AG is headquartered in Zug, with a second Swiss office in Zurich. Workshops take place at your site; most clients in German-speaking Switzerland are a short train ride away.
We work in German, French, Italian and English: workshops, training material, test scripts and documentation. Colleagues in Cornate d’Adda near Monza and in Tallinn complete the team.
- Spadoom AG (headquarters), Baarerstrasse 14, 6300 Zug
- Spadoom (Schweiz) GmbH, Räffelstrasse 28, 8045 Zurich
- Cornate d'Adda (Monza), Italy
- Tallinn, Estonia
SAP partner in Switzerland: frequently asked questions
What does an SAP partner do?
An SAP partner advises on choosing and licensing SAP products, implements them, integrates them into the existing landscape and supports them after go-live. Spadoom is an SAP Gold Partner headquartered in Zug and delivers SAP S/4HANA Public Cloud, Sales and Service Cloud V2, Commerce Cloud and integration on SAP BAIP with its own teams.
Which SAP partner in Switzerland covers Cloud ERP and CX together?
Spadoom. We are the only Swiss-headquartered SAP Gold Partner that delivers the ERP core and the complete CX stack with one team, so the seam between ERP and CRM has a single owner. With every firm, check live references, the named team and who delivers the integration.
SAP partners for Cloud ERP and CRM compared →What does SAP consulting cost in Switzerland?
With us the start has a fixed price: S/4HANA Public Cloud readiness from CHF 12'000 (5 days, credited against the transformation when commissioned), SAP CX Health Check from CHF 12'000 (5 days), V2 migration readiness from CHF 7'500 (3 days, credited when commissioned) and the CX architecture workshop from CHF 6'000 (2 days). After that you get a cost range for the implementation. Licences are set by SAP and are separate.
All fixed-price packages →What is cloud ERP consulting?
Cloud ERP consulting guides the introduction of an ERP delivered as software as a service, at SAP that is SAP S/4HANA Public Cloud: fit-to-standard workshops, configuration, data migration, clean-core extensions and integration. Because SAP runs the software and ships the releases, the work shifts from custom development to process decisions.
SAP S/4HANA Public Cloud →How do you approach an exit from SAP ECC?
With a fixed start instead of an open-ended analysis. The five-day S/4HANA readiness check measures your system, clarifies whether a greenfield start on the Public Cloud fits, and delivers an archive concept, a phased plan and a cost range. If you commission the transformation, we credit it. The S/4HANA team that implements afterwards also runs the check.
S/4HANA readiness check →Do ERP and CRM have to be replaced at the same time?
No. We agree a shared target architecture and deliver in stages. Data clean-up or a readiness check can come first, then ERP and CX follow in the order that suits your business.
Do you work in Romandy and Ticino?
Yes. We advise, train and document in French and Italian. Our Swiss offices are in Zug and Zurich; we run workshops at your site or remotely, in your staff’s language.
Is Spadoom an SAP Gold Partner?
Yes, since 2023. Since September 2026 Spadoom is also an SAP PartnerEdge Build partner. Our team holds more than 20 active SAP certifications for Cloud ERP, CX and integration.
Certifications →Let’s talk about your SAP project
A first conversation with a senior consultant, not a sales pitch. You learn which starting point fits and what it costs. If SAP is not the right answer, we will say so.
Get in touch