SAP Commerce & AI Architect
Andreas Granzer
Andreas Granzer is a principal SAP consultant at Spadoom. He works as an architect on SAP Commerce Cloud and on AI in SAP Customer Experience, and writes about composable commerce, order management and where AI returns actually come from.
Focus areas
- SAP Commerce Cloud
- Composable and headless commerce
- AI in SAP CX
Articles
7 articles
- SAP CX AI Toolkit: What's Available, What's Announced, What's Still Roadmap
- AI in Customer Service Goes Beyond Chatbots (and What Works Instead)
- Composable Commerce in B2B: When It's Right and When It's Not
- Order Management in SAP Commerce Cloud: How It Works and What It Handles
- Commerce Cloud Analytics: How to Measure and Improve Store Performance
- MACH Architecture in SAP Commerce Cloud: What It Means in Practice
- Mobile Commerce with SAP Commerce Cloud (formerly Hybris): Features, Performance and PWA
Spadoom projects in this area
Company references in the same field. They do not imply that this person worked on each project.