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Industry · Manufacturing

SAP for Manufacturing.

Configurable products, mobile field reps, warranty and repair, spare parts catalogues with millions of SKUs: running on one SAP CX stack you actually control.

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Pain points

The challenges we hear

Configurable products, real-time pricing

From configurator to quote to order: without manual rules buried in spreadsheets. CPQ guided selling against live S/4 pricing and stock.

Mobile field reps with offline mode

Reps at customer sites with patchy connectivity still need accounts, opportunities, visit reports and order entry. Sales Cloud V2 mobile delivers this out of the box.

Spare parts catalogue with millions of SKUs

Commerce Cloud headless storefront serving installed-base spare-parts portals: fast search, contract-aware pricing, punch-out for procurement buyers.

Warranty and repair claims

Service Cloud V2 cases linked to installed equipment, FSM dispatch for technicians, warranty entitlement checks: without rebuilding it in custom code.

SAP CX modules

What we ship for Manufacturing

SAP Sales Cloud V2

Field rep CRM with offline mobile, opportunity pipeline and S/4 quote-to-order integration.

SAP CPQ

Guided selling, configurator rules, automated pricing and instant PDF quotes for configurable products.

SAP Service Cloud V2

Cases tied to installed base, warranty entitlement, Joule-assisted routing for repair and parts requests.

SAP Field Service Management

Dispatching, mobile work orders, spare parts pick-pack-ship and predictive maintenance for technicians.

SAP Commerce Cloud

Headless B2B/B2C storefront for spare parts catalogues, contract pricing and self-service ordering.

Joule AI

Embedded AI for sales notes, opportunity summaries and service case triage across Sales and Service Cloud V2.
ERP core

The ERP core: S/4HANA Public Cloud for manufacturers

Sales and service only run as well as the ERP behind them. Our own ERP team implements SAP S/4HANA Public Cloud, so planning, product configuration and pricing sit with the same people who build your CRM.

  • Material requirements planning (MRP)

    demand from sales orders and forecasts becomes planned orders and purchase requisitions, with stock and lead times the sales team can see.

  • Variant configuration (AVC)

    one configuration model in S/4HANA, used by the rep in Sales Cloud V2 or CPQ when quoting, so every quoted variant can actually be built.

  • Service parts and installed base

    equipment, warranties and spare parts live in the ERP and are visible in Service Cloud V2 and to the technician in FSM.

SAP S/4HANA Public Cloud →Five-day S/4HANA readiness check →ECC to Cloud ERP transformation →

Further reading

Proof

Manufacturing we have shipped

14 weeks

median V2 go-live across Spadoom manufacturing projects

92%

adoption sustained at 6 months post-launch

4 wins

manufacturing customers shipped 2024–2026

35%

faster case resolution with Service Cloud V2 + Joule

Sources: Spadoom delivery data 2024–2026 (Nussbaum, Miltenyi, Franke, BDTronic); SAP Value Stories 2025 for Service Cloud V2 case-resolution figures. Conservative midpoints.

Why Spadoom

Why Spadoom for Manufacturing

Real proof in your industry

Nussbaum, Miltenyi, Franke, BDTronic: Sales Cloud V2, CPQ, Service Cloud V2 and FSM in production. Not slideware.

DACH and Southern Europe footprint

Consultants on the ground in Switzerland, Germany, Austria and Italy. Same time zone, same standards, no offshore handover.

Dario Pedol: DSAG CX Sprecher Schweiz

Our founder chairs the DSAG Swiss CX working group: the direct line into SAP product management for the SAP CX roadmap.

Your manufacturing CX, in production.

No deck. Just a conversation about the SAP CX stack your manufacturing business needs.

Discuss your manufacturing project

Solutions for this industry

Detailed pages for the SAP products we implement most often in this industry.

ECC to Cloud ERP transformation →