SAP CX Consulting in Switzerland
The V2-native SAP CX boutique that runs SAP Sales and Service Cloud V2 itself. Fixed-price scoping, Swiss references, consulting in four languages.
SAP CX consulting from Switzerland: who we are
Spadoom AG is a Swiss SAP CX consultancy with offices in Zug and Wädenswil. We implement SAP Sales Cloud V2, Service Cloud V2, Commerce Cloud and Engagement Cloud for manufacturers, distributors and service companies across Switzerland and the DACH region, and we run Sales and Service Cloud V2 ourselves for our own pipeline. Our CX practice is led by Dario Pedol, spokesperson of the DSAG Customer Experience working group Switzerland.
We are deliberately not a 500-person consultancy. No webinar machine, no body shop, no three-vendor generalist. In return, we know SAP Sales and Service Cloud V2 as deeply as anyone in the Swiss market: from over a dozen V2 go-lives since 2023, with a 14-week median to production and adoption rates that hold six months after go-live.
How a project with us unfolds is described in our SAP Activate methodology. What the platform costs is laid out plainly in our SAP Sales Cloud V2 pricing guide, and what an implementation looks like step by step in the V2 implementation guide.
Why Spadoom for SAP CX in Switzerland
Six reasons no conglomerate and no generalist can copy.
V2-native, run in-house
We do not just implement SAP Sales and Service Cloud V2, we run it ourselves for our own pipeline. Every workflow we recommend has been tested on us first.
DSAG CX working group Switzerland
Our CX practice is led by Dario Pedol, spokesperson of the DSAG Customer Experience working group Switzerland. We know the SAP roadmap from direct exchange, not from slide decks.
Fixed-price scoping
You know the full investment before the project starts. No time-and-material blind flight, no change requests as a business model.
Four languages, senior-staffed
German, English, Italian and French, delivered by senior consultants based in Switzerland. No offshore handoff after kickoff.
Zug and Wädenswil
Two Swiss offices, short distances to clients across German-speaking Switzerland. Workshops happen at your site, not through a ticket system.
CRM in 10 Days
Our accelerated SME track takes SAP Sales Cloud V2 live in around 10 working days, at a fixed price. Learn more
Swiss references
SAP CX in production at Swiss companies, not on reference slides.
OPO Oeschger
Swiss hardware and tools distributor. SAP Sales Cloud V2 as an AI-assisted sales platform for the field sales force.
Read the success story →Nussbaum Matzingen
From zero to a 360-degree customer view in 5 months: Sales Cloud V2 and Field Service Management in production.
Read the success story →STOBAG
Swiss manufacturer of sun and weather protection systems. SAP Sales Cloud V2 rollout for the sales organisation.
Max Felchlin
Swiss couverture manufacturer from Ibach. SAP Sales and Service Cloud V2 for sales and customer service.
All projects at a glance: success stories
Our SAP CX solutions
From CRM to service, e-commerce and marketing automation: the building blocks we implement in Switzerland.
Full overview: all SAP CX solutions
Let's talk about your CX project
A first conversation with a senior consultant, not a sales call. We will also tell you if SAP CX is not the right answer.
Get in touch