Expert perspectives on SAP CX, digital transformation, and customer experience trends.
Subscribe via RSSSAP announced ten CX Joule assistants at Sapphire 2026. Some are now in phased GA, others are planned for 2027. Our product-by-product view for Sales Cloud V2, Service Cloud V2, Commerce Cloud, Engagement Cloud, CPQ and Field Service Management, with the data each one needs.
A hands-on runbook for connecting SAP S/4HANA Public Cloud and SAP Sales Cloud V2 through SAP Integration Suite: what SAP's standard packages contain, the load order that works, when to build custom iFlows, and how to monitor it all in operation.
How Spadoom structures SAP Sales Cloud V2 implementations for DACH companies: discovery, configuration, S/4HANA integration patterns, go-live and hypercare, with phase-by-phase timelines and the decisions that prevent the common failure modes.
What makes SAP Service Cloud V2 implementations different in DACH B2B contexts: field-service integration, S/4HANA complaints follow-up, multi-language routing and the decisions that determine project success.
S/4HANA Cloud Public Edition integrates through released APIs and communication arrangements, not through direct table access. What that allows: synchronous APIs, business events, data extraction, your own APIs, and how to connect Sales and Service Cloud V2 and third-party systems.
Two standard paths bring an order from SAP Sales Cloud V2 into SAP S/4HANA Cloud Public Edition: the follow-up sales order from a quote, and the CRM sales order with simulate and transfer. How each works, what S/4HANA and Integration Suite need, and where projects stumble.
SAP renamed its Business Technology Platform. BTP is now part of SAP Business AI Platform (BAIP), together with Business Data Cloud and Business AI. What changed, what did not, and what it means for the extensions and integrations you run today.
SAP announced the Autonomous Enterprise at Sapphire in May 2026. Five months and one TechEd later we can separate what shipped from what is still planned. Our status check for Swiss SAP customers: CX, Cloud ERP, AI pricing, RISE and GROW, and what to do before the first AI promotions end in December.
SAP TechEd 2026 ran from 27 to 29 October in Berlin. Joule Work and Joule Studio are in phased general availability, the agent gateway is generally available, and a lot more is planned for 2027. Our status table, sorted by GA, beta and roadmap, plus the CAP and ABAP news that are absent from SAP's written keynote recap.
Looking for an SAP Gold Partner in Switzerland? Check the badge, named delivery team, relevant references and operating model before choosing.
QR-Rechnung, ISO 20022, VAT at Swiss rates, and the payroll question everyone asks in the first workshop. A sober inventory of what S/4HANA Public Cloud ships for Switzerland and where you still need a plan.
Part 2 of the series SAP BAIP (formerly BTP) for beginners. How to choose between trial and free tier, register, find your way around the cockpit and create a first service instance, plus the limits you should know.
