Founder & CEO, SAP CX Architect
Dario Pedol
Dario Pedol founded Spadoom and leads its SAP Customer Experience practice. He is spokesperson of the DSAG Customer Experience working group in Switzerland and works as an architect on SAP Sales Cloud V2 and Service Cloud V2 projects, including migrations from the first generation of SAP Sales and Service Cloud.
Focus areas
- SAP Sales Cloud V2
- SAP Service Cloud V2
- Migration from V1 to V2
- CX architecture between ERP and CRM
Roles outside Spadoom
- Spokesperson, DSAG Customer Experience working group Switzerland Source: DSAG (opens in a new tab)
Articles
Latest 12 of 84
- Why Your CRM Data Is Only as Good as Your Data Foundation
- SAP Commerce Cloud: What Matters in September 2026
- An Agent That Watches Our Blog and Drafts the Social Posts
- Four Languages, One CRM: Making SSCV2 Truly Multilingual
- Native Screen Pop in the SSCV2 Agent Desktop: What the PDF Does Not Tell You
- The Best SAP Customer Identity (CIAM) and CDP Partners in Switzerland and DACH (2026)
- Connecting SAP Sales Cloud V2 with Business Data Cloud: Integration Patterns That Work
- SAP Engagement Cloud: Emarsys Edition vs Enterprise Edition, Compared Properly
- Quoting Configurable Products in the Field: Sales Cloud V2 + AVC in S/4HANA Public Cloud
- ABAP Lives: Getting Embedded Steampunk Right in S/4HANA Public Cloud
- Side-by-Side: Extending S/4HANA Public Cloud with Small Cloud Foundry Apps, Without Sacrificing the Clean Core
- Marketing on Real Revenue: Feeding SAP Engagement Cloud (Emarsys) With Sales Data From S/4HANA Public Cloud
Talks and events
- SAP Connect Day for KMU – Zürich 2026Zürich, Zürich
- SAP NOW AI Tour Switzerland 2026Halle 550, Zürich
- DSAG CX Switzerland: Service Cloud Focus 2026Google Zürich, Europaallee, Zürich
- SAP Connect Day for KMU – Bern 2026Bern, Bern
- Swiss Customer Relations Forum 2026Kongresshaus Zürich, Zürich
- Webinar: SAP Sales Cloud V2 Migration MasterclassOnline
- DSAG Customer Experience Event 2026AWS Zurich Office, Zurich
In the news
Spadoom projects in this area
Company references in the same field. They do not imply that this person worked on each project.