DSAG Customer Experience Event 2026
Spadoom presents at the DSAG Customer Experience working group meeting — real stories, real systems, real results with SAP Sales & Service Cloud V2.
Spadoom at DSAG CX Event 2026
Spadoom CEO Dario Pedol presented at the DSAG Customer Experience working group meeting in Zurich, hosted at the AWS Zurich Office. The session focused on real-world SAP Sales Cloud V2 and Service Cloud V2 implementations — moving beyond slides and demos to share actual project outcomes, architecture decisions, and lessons learned from over a dozen V2 go-lives.
The audience of SAP CX decision-makers and practitioners engaged in an open discussion about migration strategies from C4C/V1 to V2, integration patterns with SAP S/4HANA and third-party systems, and the practical impact of V2’s modern architecture on sales and service teams. Key topics included data migration best practices, custom object modelling, and how to leverage the V2 extension framework without compromising upgradeability.
The event reinforced Spadoom’s position as one of the leading SAP CX implementation partners in the DACH region, with direct experience across industries ranging from manufacturing and retail to professional services. Several attendees followed up with concrete project discussions in the weeks after the event.