Dario Pedol at the Swiss Customer Relations Forum 2026

On 21 May 2026, Dario Pedol joins the Swiss Customer Relations Forum at Kongresshaus Zürich — the leading Swiss meeting point for CX, CRM, and customer-service leaders.

Dario brings two perspectives to the day. As CEO of Spadoom AG, an SAP Gold Partner delivering Customer Experience implementations across Switzerland, Germany, Austria, and Italy. And as spokesperson of the DSAG Customer Experience working group Switzerland, with a direct line into the conversation between SAP and its user base on the SAP CX roadmap.

The timing matters. SAP Sapphire Orlando this week announced SAP Commerce Cloud, ERP Edition — the first credible SAP commerce answer for the B2B mid-market on cloud ERP. Spadoom is one of the first pilot partners. The Swiss CRM Forum is the right venue to discuss what this means for Swiss organisations running or moving to S/4HANA Public Cloud.

If you are attending, reach out ahead of time to lock in a conversation.