Customer Engagement Executive
David Blumenstock
David Blumenstock is Customer Engagement Executive at Spadoom. He looks after existing customers: what their SAP landscape already does, what each SAP release changes for them and where the next step is worth taking.
Focus areas
- Existing SAP customers
- SAP release updates
- Roadmap and next steps
About David
For an existing customer the question is rarely a new project. It is whether the system that is already live is used well: what the landscape does today, what the latest SAP release changes, which features the company already pays for without using them, and which next step is worth the money. That is the conversation David Blumenstock has with Spadoom’s customers.
David writes Spadoom’s What’s New posts for SAP Sales Cloud V2 and Service Cloud V2 and covered the renaming of SAP Emarsys to SAP Engagement Cloud. On the team page colleagues describe David as someone who never misses a follow-up, or a good espresso.
What to ask David about
- What does the latest SAP release change for our Sales or Service Cloud V2 tenant?
- Which features do we already pay for but not use?
- Is our Sales Cloud V2 setup still fit for how we sell today?
- What should be on our SAP CX roadmap for the next quarter?
- What does the move from Emarsys to SAP Engagement Cloud mean for us?
Articles
5 articles
Spadoom projects in this area
Company references in the same field. They do not imply that this person worked on each project.