Expert perspectives on SAP CX, digital transformation, and customer experience trends.
SAP just announced Commerce Cloud, ERP Edition at Sapphire Orlando — a stripped-down B2B commerce layer built into S/4HANA Public Cloud, designed for the mid-market. As DSAG CX spokesperson and one of the first pilot partners, here's the honest take: what it really changes, where SAP still has to deliver, and what we learned shipping the pilot.
55% of ASUG members now use SAP BTP — and 35% use it specifically to extend SAP apps while keeping a clean core. Here's how custom Cloud Foundry apps let you build the SSCV2 extensions that standard configuration can't deliver.
Everything you need to know about implementing SAP Sales Cloud V2 — from scoping to go-live. Project phases, realistic timelines, team structure, cost ranges, integration architecture, and the go-live checklist we use on every project.
SAP renamed Emarsys to SAP Engagement Cloud and launched an Enterprise Edition. Here's what actually changes for existing customers, what the two editions offer, and why SAP made this move now.
SAP Hybris on-prem mainstream maintenance ends July 31, 2026. If you're still running on-prem, you have 4 months. Here's the complete migration checklist — phases, timeline, costs, and what happens if you miss the deadline.
SAP doesn't publish Engagement Cloud pricing. Nobody does. Here's what it actually costs: Emarsys Edition vs Enterprise Edition, implementation fees, and how it compares to HubSpot, Klaviyo, Braze, and Salesforce Marketing Cloud.
Wholesale distributors live on thin margins and complex pricing. Here's how SAP Sales Cloud V2 connects your sales team to real-time inventory, customer-specific pricing, and order history — without middleware.
SAP's partner programme has four tiers. Gold sits near the top — reserved for firms with deep, proven implementation experience. Here's what that actually means when you're choosing a partner for Sales Cloud, Service Cloud, or Commerce.
Professional services firms don't sell products — they sell people, expertise, and trust. Here's how SAP Sales Cloud V2 handles the unique CRM challenges of consulting, legal, accounting, and engineering firms.
Implementing SAP Commerce Cloud in the DACH region requires more than a standard deployment. Multi-currency (CHF/EUR), four languages, Swiss payment systems, nDSG compliance, and local logistics. Here's how we handle it.
How manufacturers use SAP Sales Cloud V2 to connect sales reps with real-time S/4HANA data — pricing, stock, orders — without leaving the CRM.
SAP Sales Cloud V2 typically costs $60–80/user/month — well below Salesforce and Microsoft Dynamics 365. But total cost depends on integration, implementation, and user count. Here's what you'll actually pay.