Expert perspectives on SAP CX, digital transformation, and customer experience trends.
Everyone's talking about agentic AI. But what does it actually do inside SAP Sales Cloud V2 today — and what's still a slide deck? Here's our honest take.
intelligentfood's field reps needed a mobile CRM that works offline. We built custom BTP apps on top of SAP Sales Cloud V2. Here's the architecture.
AI-augmented selling, composable commerce, and real-time CDP are reshaping the SAP CX landscape. Here's what leading B2B organisations are prioritising this year.
Most SAP CX projects go over budget for predictable reasons. Here's what actually causes cost overruns — and the practical steps to prevent them.
Based on the Franke migration and SAP Quality Award. Step-by-step playbook covering pre-migration audit, three delivery sprints, and go-live — with the actual timeline that made 90 days possible.
Nussbaum needed real-time pipeline data across their entire sales organisation. They went live on SAP Sales Cloud V2 in 5 months. Here's how.
EoMM forces a platform decision by July 2026. Composable commerce is tempting — but Commerce Cloud migration takes 3-6 months while composable takes 9-15. Here's an honest decision framework.
76% of organisations plan composable commerce adoption within 2 years. But the trade-offs are real. Here's a decision framework for B2B teams evaluating composable vs integrated SAP Commerce Cloud.
C4C is end-of-life. Sales Cloud V2 is its replacement — but it's not an upgrade. Here's a feature-by-feature comparison so you know what you're getting into.
83% of data migrations fail or exceed their budgets. Based on real project experience with ANWR, Franke, and Distrelec: the five most common SAP Commerce migration mistakes and how to avoid each one.
On-prem after EoMM costs 40-60% more than Commerce Cloud for the same business outcome. A TCO breakdown with real CHF numbers from our migration projects.
SAP Commerce on-prem hits End of Mainstream Maintenance in July 2026. 3,200+ companies must decide: migrate to Commerce Cloud, go composable, or pay for extended support. Here's how to choose.