Expert perspectives on SAP CX, digital transformation, and customer experience trends.
Subscribe via RSSFour patterns for extending SAP Sales Cloud V2 with custom Cloud Foundry apps on SAP BTP (mashups, custom services, webhooks and API sync), with the architecture and production gotchas we learned along the way.
How we implement SAP Sales Cloud V2, from scoping to go-live: project phases, one consistent timing table by scope, team structure, indicative cost ranges, S/4HANA integration and the go-live checklist we use on every project.
SAP renamed Emarsys SAP Engagement Cloud and launched an enterprise edition. What actually changes for existing customers, what the new edition adds, and why SAP Marketing Cloud customers now have about three months left.
SAP publishes no price list for SAP Engagement Cloud. Here are indicative licence ranges, how the two editions are priced, what implementation costs, which costs appear later, and how it compares with HubSpot, Klaviyo and others.
Mainstream maintenance for SAP Commerce on-premise (formerly Hybris) ended on 31 July 2026. What that means for you now, what carries over from Hybris to Commerce Cloud, and the checklist we use to migrate: assessment, architecture, build, go-live and the weeks after.
For distributors, SAP Sales Cloud V2 earns its keep through the S/4HANA connection: reps quote with ERP prices, create orders that land in the ERP, and plan visits by account value. Here is what works in the standard, what needs configuration, and what stays in the ERP.
Gold is one of four levels in SAP PartnerEdge, earned through value points for cloud business, deployed projects and competencies. It says a lot about the company and little about the team on your project. Here is how to read the badge and how to check both.
Professional services firms don't sell products. They sell people, expertise, and trust. Here's how SAP Sales Cloud V2 handles the unique CRM challenges of consulting, legal, accounting, and engineering firms.
How manufacturers use SAP Sales Cloud V2 with S/4HANA: prices, availability and credit status on the quote, territories, guided selling, mobile field sales and realistic rollout phases.
SAP does not publish a price list for Sales Cloud V2. In the deals we see, the licence often lands around $60–80 per user per month, but the total depends on integration, implementation and user count. Indicative ranges, dated and explained.
Our field notes on the first 2026 SAP Sales Cloud V2 release: the Joule Studio agent builder reaching general availability, activity-based deal risk signals and reworked forecasting, and what each means for your team.
What SAP's Digital Service Agent and the Joule features in Service Cloud V2 do today, how custom agents are built with Joule Studio, how they are licensed, and where the limits are.
