
Spadoom at SAP Connect Day for Customer Experience 2026 in Aarau
A Focused Day for SAP CX
On 9 April 2026, Spadoom attended the SAP Connect Day for Customer Experience at Aeschbachhalle Aarau. The event was the dedicated CX track of SAP Connect Days Switzerland 2026, with a focus on marketing, sales, service, commerce, and AI-supported customer journeys.
For us, the useful conversations were concrete. How companies move from SAP Cloud for Customer to SAP Sales Cloud V2 and SAP Service Cloud V2. Where SAP Commerce Cloud fits with S/4HANA. How data, identity, and automation make the customer-facing process less fragmented.
What We Took Back
AI is now part of every SAP CX roadmap conversation. The harder question is where it helps first. Our answer has not changed: start with the process. Fix the data. Then automate the repetitive work where the business case is clear.
That is the work Spadoom does every day in SAP CX projects. Events like this help us compare that field experience with SAP’s roadmap and with what Swiss companies are actually trying to solve.
Event Details
- Date: 9 April 2026
- Location: Aeschbachhalle Aarau, Switzerland
- Focus: SAP Customer Experience, AI, sales, service, commerce, marketing
- Series: SAP Connect Days Switzerland 2026
SAP Sales Cloud V2 implementation partner
Spadoom is the SAP Sales Cloud V2 implementation partner across Switzerland, Germany, Austria and Italy.