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  • June 15, 2021

The e-commerce market is growing and developing quickly. SAP Commerce Cloud is advancing the evolution of e-commerce and digital client experience solutions to the cloud. By including the SAP CX particular Customer Experience Suite in the similar cloud that incorporates SAP Commerce Cloud, SAP clients currently have an entire platform of technology to fabricate custom, end-to-end omnichannel business experiences for their potential clients. SAP Commerce Cloud is a far-reaching commerce solution that supports everything from back–end order management of the office to the advanced end-user shopping experiences.

Spadoom’s development team is keeping up with the evolution and pace of the platform by updating integrations with platform partners. We are doing well and are pleased with the incorporation of SAP Commerce Cloud.


What Is SAP Commerce Cloud?

The architecture of SAP Commerce Cloud has flexibility, agility, scalability, with cloud-native experiences. It helps deliver simple digital transformation, personalized digital commerce experiences, and accelerate time-to-value.

Hybris was acquired by SAP in 2013 to serve as their primary e-commerce platform. SAP initially designated it SAP Commerce. They later changed the name to SAP Commerce Cloud. At the moment, with the cloud-based SAP Experience Suite in place, the Hybris/SAP Commerce Cloud product offering has reached the end of its life and support.

To further complicate matters, this is not the primary SAP solution within the SAP Customer Experience Suite to be dubbed the Commerce Cloud. SAP Commerce Cloud builds on top of SAP Hybris and is the only supported commerce platform of SAP. SAP Commerce Cloud offers a single solution for commerce for B2B, B2B2C, and B2C use cases. SAP Hybris want to coordinate all new clients and direct them onto their cloud-based hosted solutions. A version of on-premises is available for clients who prefer to manage and administer their own commerce software stack. In any case, the on-premises version of the Commerce solution fails to profit from the quarterly component updates that the Commerce Cloud version receives. Clients who are not in the cloud will only receive feature updates once a year.

SAP Commerce Cloud Integrations

SAP Commerce Cloud offers out-of-the-box reconciliation as a component of the SAP Customer Experience suite with SAP Marketing Cloud, SAP Sales Cloud, SAP Customer Data Cloud, and SAP Service Cloud. The SAP Commerce Cloud includes pre-built integrations with other SAP products. To facilitate future advancement and growth, necessary functionality can be added using products such as:

  • SAP Marketing Cloud
  • SAP Customer Data Cloud
  • SAP Service Cloud

Benefits of SAP Commerce Cloud

There a multiple benefits of SAP Commerce Cloud, some of which include the following:

  • Access to cloud portal within 72 hours of kick-off
  • High availability with 99.95% SLA
  • Cloud-based build tools providing upgradability checks and standardized deployment process
  • Security as a service (DDoS mitigation, vulnerability tests, penetration test, etc.)
  • Azure SQL database as a service
  • Self-service customer portal and dashboard
  • Business based metrics, taking the complexity of sizing out of the equation

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