Expert perspectives on SAP CX, digital transformation, and customer experience trends.
What Are Agentic AI Systems? Learn how agentic AI systems work and how SAP is bringing agentic AI systems into enterprise environments to drive automation and intelligent decision-making.
Spadoom has a 100% go-live record on SAP CX projects. Here's what we do differently — and why so many SAP implementations stall before they reach production.
Custom code inside SAP turns every upgrade into a project. We build extensions next to the core with SAP CAP on Cloud Foundry — so upgrades stay simple.
Joule is SAP's AI copilot — but what can it actually do in Sales Cloud V2 today? We walk through real features, configuration steps, and practical tips.
C4C is reaching end of life. V2 is the future. But a rushed migration creates more problems than it solves. Here's what a solid migration strategy looks like — and why your choice of partner matters.
SAP rebuilt Service Cloud from scratch. New case management, omnichannel routing, AI classification — here's what decision-makers need to know.
Meet SAP Joule, the AI copilot designed to work within SAP BTP—simplifying business decisions, automating workflows, and driving smarter operations.
In our latest guide, learn how SAP BTP Cockpit simplifies managing business technology with centralized control over applications, services, and resources.
Learn how Spadoom and Franke built a modern e-commerce platform in just 90 days, combining agile delivery & smart architecture to support global retail growth.
How to integrate telephony with SAP Sales Cloud V2. Architecture, screen pop, call logging, and common pitfalls — from real implementation experience.
Exploring SAP BTP's Pillars — How SAP Business Technology Platform connects data, AI, and development to streamline operations, boost agility, and support transformation.
Everyone's talking about agentic AI. But what does it actually do inside SAP Sales Cloud V2 today — and what's still a slide deck? Here's our honest take.